Announcement on the KuCoin Temporary Access Issue on September 7, 2021

Dear KuCoin Users,

At around 14:50 (UTC) on Sep 7, 2021, due to a big surge in traffic brought about by the market moves, the stability of some services on KuCoin was affected. It has caused some issues on service, leading to the access issue of the KuCoin App&Web in some regions.

As soon as the issue was detected, we responded immediately and fixed the access issue urgently, completely resuming all services at about 16:08(UTC) on Sep 7, 2021.

In response to any short-term surge in traffic that may occur in the future, we will improve the monitoring and emergency response system to ensure the availability of our services.

Thank you for your support!

The KuCoin Team

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