Dear Valued Users,
We hope this message finds you well and filled with excitement for the future! We are thrilled to share some important updates with you regarding our commitment to accelerate the compliance process here at KuCoin.
Starting from 2024-05-15 08:00 (UTC), we will temporarily suspend all P2P Nigerian Naira (NGN) services and Fast Buy service via Naira cards. Ongoing orders will be completed normally, and all other services will remain available. Rest assured that your assets are safe at KuCoin. While we understand that this may require some adjustments to your trading preferences, we want to assure you that this decision is a step towards an even better trading experience for you.
At KuCoin, we are dedicated to providing you with the best possible service, and your trust in our platform means the world to us. We truly appreciate your continued support on this remarkable journey. As we work tirelessly to enhance your trading experience, we are confident that we will overcome any challenges that come our way.
During this temporary pause, we will be focusing on ensuring compliance and creating a more robust and secure environment for all our users. We are fully aware of the impacts caused, and we want to express our gratitude for your understanding and cooperation as we navigate through this change together.
The KuCoin team is committed to resolving this matter swiftly and efficiently. We are eagerly looking forward to resuming the P2P Nigerian Naira (NGN) services and fast buy service via Naira cards in a fully compliant manner. Together, we thrive to build a vibrant and thriving trading ecosystem.
Thank you for your unwavering support. We are excited about the future opportunities that may be held for all of us.
Best regards,
KuCoin Team