KuCoin Futures System Maintenance Will Be Completed In Batches

Dear KuCoin Futures users,

KuCoin Futures is going to resume the order cancellation and trading service of all contracts in batches.

The details are as follows:

First batch of contracts:

XTZUSDTM, NEOUSDTM, ONTUSDTM, XMRUSDTM, BSVUSDTM

The order cancellation will resume at 17:30,27/06/2021(UTC). To avoid order matching, you can cancel the open orders.The trading service will resume at 17:50,27/06/2021(UTC).

Second batch of contracts:

UNIUSDTM, YFIUSDTM, EOSUSDTM, DOTUSDTM, FILUSDTM, ADAUSDTM, DGBUSDTM, LTCUSDTM,VETUSDTM,BNBUSDTM, SOLUSDTM, CRVUSDTM, BTTUSDTM, CHZUSDTM, ENJUSDTM, BATUSDTM, XEMUSDTM,ETCUSDTM, MKRUSDTM, RVNUSDTM

The order cancellation will resume at 18:30,27/06/2021(UTC). To avoid order matching, you can cancel the open orders.The trading service will resume at 18:50,27/06/2021(UTC).

Third batch of contracts:

XBTUSDM,XBTMU21,XBTUSDTM,ETHUSDTM,BCHUSDTM,LINKUSDTM,XRPUSDTM,ETHUSDM,TRXUSDTM,GRTUSDTM,SUSHIUSDTM,ZECUSDTM,DASHUSDTM,DOTUSDM,XRPUSDM,AAVEUSDTM,KSMUSDTM,DOGEUSDTM,LUNAUSDTM,SXPUSDTM,IOSTUSDTM,AVAXUSDTM,MATICUSDTM,THETAUSDTM,ATOMUSDTM,MANAUSDTM,DENTUSDTM,OCEANUSDTM,QTUMUSDTM,COMPUSDTM,WAVESUSDTM,BANDUSDTM,MIRUSDTM,SHIBUSDTM,ICPUSDTM.

The order cancellation will resume at 19:30,27/06/2021(UTC). To avoid order matching, you can cancel the open orders.The trading service(Exclude XBTMU21) will resume at 19:50,27/06/2021(UTC).

Fourth batch of contracts:

XLMUSDTM,1INCHUSDTM,SNXUSDTM

The order cancellation will resume at 22:30,27/06/2021(UTC). To avoid order matching, you can cancel the open orders.The trading service will resume at 22:40,27/06/2021(UTC).

Fifth batch of contracts:

XBTMU21

The trading service will resume at 02:00,28/06/2021(UTC).

Sixth batch of contracts:

ALGOUSDTM,FTMUSDTM

The order cancellation will resume at 03:35,28/06/2021(UTC). To avoid order matching, you can cancel the open orders.The trading service will resume at 03:45,28/06/2021(UTC).

KuCoin Futures has completed the system maintenance, the trading service of all the contracts resumed at 03:45,28/06/2021(UTC).

We apologize for any inconvenience caused. As ‘People’s Exchange’, we always put our users first. Affected users can contact the online support or email support@kucoin.com with the following information:

1. Your KuCoin UID
2. Time period of affected futures trade
3. The related order/position in trading history

We will review the requests processed in the sequence and provide the solutions as soon as possible. In order to accurately verify each request with our system records, response times may be longer than usual due to our recent high volume of inquiries.

Thanks for your understanding and support!

The KuCoin Futures Team

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