Important Notice: Potential KuCard Transaction Decline due to System Malfunction

Important Notice: Potential KuCard Transaction Decline due to System Malfunction

01/15/2024, 13:08:23

Dear KuCoin Users,

We are currently experiencing a system malfunction that may affect your KuCard transactions. As a result, some transactions may be declined. We understand the inconvenience this may cause and we are working diligently to resolve the issue as quickly as possible.

In the meantime, we recommend using an alternative payment method if possible. We will send out a notification as soon as the issue has been resolved. We appreciate your patience and understanding during this time.

*Important notice: KuCard transactions may be declined due to a system issue. We're working to fix this. Please use an alternative payment method if possible.

Thank you for your understanding!

The KuCoin Team