KuMEX System Upgrade Notice

Dear KuCoin Users,

To provide a better trading experience, KuMEX will be undergoing a system upgrade from 15:30 to 16:30 on October 29, 2019 (UTC+8). The upgrade will take about an hour to complete and all the positions and open orders of users will remain valid during the process. The order placement, position closing and order cancellation features will be temporarily closed for users on the Web, App and API platforms. The order cancellation service will be reopened between 16:25 - 16:30 and the contract trading is estimated to be reopened by 16:30 (UTC+8).

The upgrading of the KuMEX Sandbox will be scheduled from 16:00 to 17:00 on October 28, 2019 (UTC+8). During the upgrade process, the KuMEX sandbox will be temporarily closed.

System Upgrade Details:

Launch of the Bitcoin (XBT) Delivery Contract

To control the possible risks that might exert on your positions in advance, you may perform the following operations: cancel your order, deposit margin, enable Auto-Deposit Margin mode, close position.

If a sharp price fluctuation occurs in the market, KuMEX will delay the system upgrade for 30 minutes based on the circumstances. Specific details will be released via announcements and emails, so please stay tuned for further notifications released by KuMEX.

Notice: The upgrade time is an estimate and may not be accurate. Please stay tuned to the latest news released in the official KuMEX Telegram/ Twitter/ WeChat Groups to stay up to date with the system upgrade progress.

Thanks for your support! We apologize for any inconvenience that might be brought about by the upgrade.

The KuMEX Team