KuCoin P2P Fox King Merchant and Gold Merchant – FAQ

Merchant Rights and Benefits

Merchant Benefits	Fox King	Gold Merchant	Normal Merchant
Create Ads	✔	✔	✔
Distinguished "FOX King" or "Gold" Logo	✔	✔	X
Exclusive 24/7 Support	✔	✔	X
Ad Display Priority	✔	✔	X
Priority of Order Dispute Processing	✔	✔	X
Customer Support Telephone Service	✔	X	X
Lost Asset Recovery Assistance	✔	X	X
Accelerated Margin Release	✔	X	X
Affiliate Rewards	✔	✔	X
Quality Project Referral Rewards	✔	✔	X
Upcoming Benefits	✔	✔	X

 

Fox King Application Requirements

(1) Must be a verified merchant for at least a month.

(2) Must provide a 6-month bank statement or a proof of your merchant transaction details on a competitor's platform (if any).

(3) Must have a safety deposit of at least 5,000 USDT.

(4) Must have over a total of 200 orders.

(5) Must have a monthly order success rate over 90%.

(6) Must have a real-time dispute rate must not exceed 2.5%.

(7) Must have a history of compliance with the merchant regulations with no serious order disputes or user complaints.

 

Gold Merchant Requirements

(1) Must be a verified merchant for at least a month.

(2) Must have a monthly trading volume of >10,000 USDT.

(3) Must have over 200 monthly orders.

(4) Must have a monthly order success rate over 90%.

(5) Must have a real-time dispute rate must not exceed 2.5%.

(6) Must have a history of compliance with the merchant regulations with no serious order disputes or user complaints.

 

Q1: How to Apply for Fox King Merchant and Gold Merchant

• Fox King Merchant:
  • Before becoming a Fox King merchant, you need to be a KuCoin P2P merchant. Once you have completed the KuCoin P2P merchant verification and meet the requirements, you can apply to become a Fox King merchant on the Fox King page. Click here to follow the instructions.
    

• Gold Merchant: At the beginning of each month, the platform will upgrade qualified merchants to the Gold Merchant status based on their performance data from the previous month. 

 

Q2: How to Exit from Fox King Merchant and Gold Merchant

• Fox King Merchant: Merchants can contact KuCoin P2P customer support to exit. 
• Gold Merchant: If merchants fail to meet the Gold Merchant requirements based on the previous month's data, they will be disqualified. 

 

Q3: How long should I wait after applying for Fox King Merchant and Gold Merchant?

• Fox King Merchant: KuCoin P2P will review applications within 7 working days. 
• Gold Merchant: At the start of each month, the platform will automatically upgrade eligible merchants.

 

Q4: Why has my Fox King and Gold Merchant badge disappeared?

The system continuously monitors your P2P trading activities. If your dispute rate exceeds 2.5%, your order success rate falls below 90%, or if there are any indications of fraudulent or non-compliant behavior, KuCoin will revoke your Fox King and Gold Merchant status.

 

Q5: Why did I qualify for Fox King and Gold Merchant last month but not this month?

Dear merchant, we have updated the latest rules for Fox King and Gold Merchant since August 1 .To maintain KuCoin’s P2P platform operations, optimize the merchant management experience, and create a safe, stable, and convenient trading environment for our users, KuCoin has launched the Fox King and Gold Merchant system. The requirements for order success rate have been raised to 90%, and the real-time dispute rate must not exceed 2.5%. Please check if you meet these updated criteria.