KuCoin P2P Fox King Merchant and Gold Merchant – FAQ
Merchant Rights and Benefits
| Merchant Benefits | FOX King | Gold Merchant | Normal Merchant |
| Create Ads | ✔ | ✔ | ✔ |
| Distinguished "FOX King" or "Gold" Logo | ✔ | ✔ | X |
| Exclusive 24/7 Support | ✔ | ✔ | X |
| Ad Display Priority | ✔ | ✔ | X |
| Priority of Order Dispute Processing | ✔ | ✔ | X |
| Customer Support Telephone Service | ✔ | X | X |
| Lost Asset Recovery Assistance | ✔ | X | X |
| Accelerated Margin Release | ✔ | X | X |
| Affiliate Rewards | ✔ | ✔ | X |
| Quality Project Referral Rewards | ✔ | ✔ | X |
| Upcoming Benefits | ✔ | ✔ | X |
Fox King Application Requirements
(1) Must be a verified merchant for at least a month.
(2) Must provide a 6-month bank statement or a proof of your merchant transaction details on a competitor's platform (if any).
(3) Must have a safety deposit of at least 5,000 USDT.
(4) Must have over a total of 200 orders.
(5) Must have a monthly order success rate over 90%.
(6) Must have a real-time dispute rate must not exceed 2.5%.
(7) Must have a history of compliance with the merchant regulations with no serious order disputes or user complaints.
Gold Merchant Requirements
(1) Must be a verified merchant for at least a month.
(2) Must have a monthly trading volume of >10,000 USDT.
(3) Must have over 200 monthly orders.
(4) Must have a monthly order success rate over 90%.
(5) Must have a real-time dispute rate must not exceed 2.5%.
(6) Must have a history of compliance with the merchant regulations with no serious order disputes or user complaints.
Q1: How to Apply for Fox King Merchant and Gold Merchant
- Fox King Merchant: Please click the link below to apply. KuCoin P2P will review your application within 14 working days.
- Gold Merchant: At the beginning of each month, the platform will upgrade qualified merchants to the Gold Merchant status based on their performance data from the previous month.
Q2: How to Exit from Fox King Merchant and Gold Merchant
- Fox King Merchant: Merchants can contact KuCoin P2P customer support to exit.
- Gold Merchant: If merchants fail to meet the Gold Merchant requirements based on the previous month's data, they will be disqualified.
Q3: How long should I wait after applying for Fox King Merchant and Gold Merchant?
- Fox King Merchant: KuCoin P2P will review applications within 14 working days.
- Gold Merchant: At the start of each month, the platform will automatically upgrade eligible merchants.
Q4: Why has my Fox King and Gold Merchant badge disappeared?
The system continuously monitors your P2P trading activities. If your dispute rate exceeds 2.5%, your order success rate falls below 90%, or if there are any indications of fraudulent or non-compliant behavior, KuCoin will revoke your Fox King and Gold Merchant status.
Q5: Why did I qualify for Fox King and Gold Merchant last month but not this month?
Dear merchant, we have updated the latest rules for Fox King and Gold Merchant since August 1 .To maintain KuCoin’s P2P platform operations, optimize the merchant management experience, and create a safe, stable, and convenient trading environment for our users, KuCoin has launched the Fox King and Gold Merchant system. The requirements for order success rate have been raised to 90%, and the real-time dispute rate must not exceed 2.5%. Please check if you meet these updated criteria.