Dear Valued KuCoin Users,
In response to valuable feedback from our community and the confirmed existence of ongoing challenges with the Starknet (STRK) Mainnet, we are making adjustments to the Pre-Market delivery schedule.
Revised Delivery Schedule
We acknowledge the force majeure scenario impacting the Starknet Mainnet and the reported difficulties with STRK Provision claims and on-chain transactions on this network. As a testament to our commitment to our user community, this schedule adjustment is a direct response to your feedback, and we thank you for bringing these concerns to our attention.
Potential Further Adjustments
While we anticipate that the situation will improve with the revised schedule, we reserve the right to make further adjustments if the circumstances persist or worsen. Our team is actively monitoring the situation, and we will provide timely updates as needed.
It is essential to reiterate that failure to complete the delivery within the revised timeframe may result in the loss of collateral. All pending orders will be cancelled after the final settlement time, and funds will be returned to their original source.
We appreciate your understanding and collaboration during these unforeseen circumstances. Your continued support is invaluable to us.
Best regards,
KuCoin Team