Announcement of KuCoin Futures System Upgrade

Announcement of KuCoin Futures System Upgrade

11/05/2024, 09:28:02

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Dear KuCoin Users,

 

To improve system performance and stability, KuCoin Futures will be conducting a non-stop system upgrade from 07:00 to 07:15 on November 11, 2024 (UTC). We will do our best to minimize any impact, and we appreciate your understanding and support.

 

During the upgrade period, users may experience temporary disruptions or delays across API, APP, and WEB for the following functions:

 

1.      Futures Trading: Place orders, contract query, K-line data query, funding fee query, and futures trial funds related services

2.      Futures Trading Bot: Place orders, contract query, K-line data query, and funding fee query

 

Please Note:

  • Users’ data and assets will not be affected by the upgrade.
  • If issues occur after the upgrade, the maximum impact time should not exceed 3 minutes. It is recommended to try again after 3 minutes.

 

We apologize for any inconvenience this may cause. Please make the necessary arrangements in advance and thank you for your understanding and cooperation. If you have any questions or need assistance, please contact our customer support team.

 


Risk Warning: Futures trading is a high-risk activity with the potential for huge gains and huge losses. Previous gains do not indicate future returns. Severe price fluctuations may result in the forced liquidation of your entire margin balance. This information should not be regarded as investment advice from KuCoin. All trading is done at your own discretion and your own risk. KuCoin is not liable for any losses resulting from Futures trading.

Thanks for your support!

The KuCoin Futures Team

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