ERC-20 Token Withdrawal Issues
04/26/2018, 09:34:33
Dear KuCoin Users,
KuCoin is currently experiencing ERC-20 token withdrawals issues. While not all tokens are affected by this, a few are. Our team is working to resolve this issue now, and it should be fixed shortly. Users experiencing this problem are seeing that the funds are not received. The issue is that the block recording speed is going very slow. We appreciate you patience while we resolve this issue. Please don’t worry about you funds, they are not gone. It is just taking more time for the blocks to be recorded, and your funds should be received shortly after the problem is resolved.
Thank you for your patience
KuCoin Team