KuCoin Futures System Maintenance Completed

Dear KuCoin Futures Users,

The KuCoin Futures system maintenance was completed at 13:25 on April 23, 2021 (UTC). Contracts trading are all restored.

We apologize for any inconvenience caused. As ‘People’s Exchange’, we always put our users first. Affected users can contact the online support or email support@kucoin.com with the following information:

• Your KuCoin UID
• Time period of affected futures trade
• The related order/position in trading history

We will review the requests processed in the sequence and provide the solutions as soon as possible. In order to accurately verify each request with our system records, response times may be longer than usual due to our recent high volume of inquiries.

Thanks for your support!

The KuCoin Futures Team

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