Dear KuMEX Users,
Since the release of the public beta of the KuMEX cryptocurrency contract trading platform, we have received many suggestions from our communities. After four weeks of public testing and system optimization of the KuMEX system, we‘re excited to announce that KuMEX will be performing a system upgrade for live trading on August 7, 2019, at 11:30 (UTC+8). The system upgrade process is expected to last around 8 hours. During this period, KuMEX services will be suspended.
After the KuMEX live trading upgrade is completed, We will launch the live trading test for invited users. During the live trading test, the deposit, withdrawal, transfer and trading services are available to invited users only. Users that have not been invited will not be able to take part in the test. The live trading test will last around two weeks.
We will send emails to invite users to participate in the KuMEX live trading test. Users interested in participating in the tests may contact our online customer support and apply for a chance to participate. The platform will send an invitation email to users after the application is approved.
How can I get help from the online customer support?
Click into “Support”, then click “Help” to get online customer support.
Thank you for your support!
KuMEX Team