Dear KuCoin Users,
We’re writing to inform you of an upcoming scheduled maintenance service for the KuCard services.
Maintenance Schedule:
Date: July 22, 2024
Time: 22:00 PM – 00:00 AM (UTC)
Estimated duration: 2 hours
During the maintenance window, you may experience disruptions with KuCard services.
1. Online and offline card transactions may be declined.
2. Certain actions on the dashboard may experience disruptions, such as card creation, activation, card details viewing, etc.
We strive to minimize any inconvenience and recommend planning your transactions outside of this maintenance period.
We understand the importance of uninterrupted service and apologize for any inconvenience this may cause. We appreciate your patience and understanding as we perform these critical upgrades to serve you better.
Should you have any inquiries or require further assistance, please do not hesitate to reach out to our Customer Support Team.
Thank you for your understanding and support!
The KuCoin Team