Dear Valued Users,
In order to comply with the requirements of Australian laws and regulations, as well as instructions from the local regulator, Australian Securities & Investments Commission, KuCoin will begin to cease the following products starting at 18:00 on May 15, 2024 (UTC+10) for all Australian users:
(a) KuCoin Leveraged Tokens;
(b) KuCoin Earn Dual Investment;
(c) KuCoin Earn Snow Ball;
(d) KuCoin Earn Twin Win;
(e) KuCoin Earn Shark Fin;
(f) KuCoin Earn Convert Plus; and
(g) KuCoin Earn Futures Plus;
(collectively referred to as “the affected Products”).
The cessation schedule is as follows:
(a) At 18:00 on May 15, 2024 (UTC+10), we will stop accepting new orders for the affected Products. Settlements of the existing orders will not be affected. You may still close positions opened before 18:00 on May 15, 2024 (UTC), and transfer the assets to your other account, such as trading or funding account.
(b) At 18:00 on June 25, 2024 (UTC+10), we will restrict access by Australian users to the affected Products from our platform. This includes the forceful closure of all open positions and active orders of the affected Products initiated before 18:00 on May 15, 2024 (UTC+10). The remaining assets of affected Products will then be transferred to your corresponding account.
(c) As such, users from Australia are urged to close out existing positions in the affected Products before June 25, 2024 (UTC). Other products on KuCoin will not be affected.
This cessation of the affected Products will affect Australian users accessing such affected Products on KuCoin from Australian IP addresses and have completed KuCoin KYC verification with Australian Identity Documents.
If you are from a region where our services are available, please access our platform from a supported location and complete KYC verification using acceptable non-Australian documents. Failure to do so will result in restrictions of the affected Products for your account. Failure to update KYC information by May 15, 2024 will result in the restrictions detailed in paragraph 2(a) of this Notice, and further failure to update KYC information by June 25, 2024 will lead to the consequences detailed in paragraphs 2(b) and 2(c) of this Notice.
We are working on approaches to our operations in Australia and will notify you once our services become available for users in Australia.
Please also be cautious of suspicious links and any asset transfers that are not properly verified. Trust official communication channels only. If you need further help, please contact our Help Center.
Thank you for your cooperation. We are very sorry for the inconvenience.
Sincerely,
The KuCoin Team