Dear KuCoin Pool Users,
We hope this announcement reaches you well. Regarding the recent fluctuations in KuCoin Pool BTC cloud mining hashrate, we kindly ask you to read the following information carefully to understand the reasons that caused the fluctuations, their impact, and the measures we have taken to address them.
The unsettled earnings for some days in BTC mining are mainly due to miningl power equipment failures, which have caused hashrate instability. We are currently working hard to repair the issue. If similar problems occur in the near future, please do not worry, as power maintenance is a normal occurrence during the mining process. Users can join our official Cloud Mining Telegram group to stay updated with the latest information.
Due to the unstable hashrate, there may be days with unsettled earnings. To ensure your interest, we will extend your mining period by the corresponding number of days. If this happens, your mining time will be extended accordingly, and you will see an extension reminder in the product interface. Your earnings will not be affected.
We sincerely apologize for any inconvenience caused by these fluctuations and resolve the issue as soon as possible. We will be continuously committed to providing you with stable and efficient mining services and hope you can understand and continue to support us.
Thank you once again for your trust and support of KuCoin Pool.
If you have any questions, please contact us through our Telegram Group!
The KuCoin Pool Team
May 5, 2023
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