Dear KuCoin users,
To provide better trading services for our valued users, KuCoin is going to upgrade the Spot and Margin trading system on 06:00:00 am, February 7, 2021 (UTC). The upgrade will take about 4 hours.
During this period, the following functions will be affected:
1. KuCoin will suspend all Spot and Margin trading pairs, including the order-matching, order placing, order cancelling
2. The balance Transfer between Main account and Futures account will be delay
3. The query function of "Open Orders" and "Asset Balance" on APP, WEB and Open API will be unstable temporarily
4. Fiat Trade System / Pool-X System / Lend and Borrow System will be unstable temporarily
5. The Trading Bot will not provide services, and the Open Orders will not be affected. Users do not need to turn off the running trading bots
6. 09:00:00 am~09:30:00 am, February 7, 2021 (UTC), KuCoin will suspend the function of Sign up and Log in
10 minutes will be reserved to open the order cancellation function before the end of upgrading. To avoid possible risks, you may enable the “take profit/stop loss features”
Once the cancellation function is activated, we will notify by announcement as soon as possible, please pay close attention.
Notice:
1. KuCoin Futures is going to upgrade its system on 09:00:00 am, February 7, 2021 (UTC).
Click to read "KuCoin Futures Trading System Will Be Suspended for 60 Mins for Upgrading "
2. During the upgrade period, order placing, order canceling and order dealing will be temporarily suspended. Take profit/stop loss orders may be dealt after the upgrade. Please cancel your orders in the Margin Market to avoid losses that may be caused by violent market fluctuations. At the same time, please consider risk control. It is recommended that you reduce your debt ratio by transferring funds to your Margin Account to avoid the risk of liquidation caused by violent market fluctuations.
We apologize for any inconvenience this may cause. Thank you for your understanding and support!
The KuCoin Team